October 20, 2016
Bar Mills, ME – ITS, Inc., an information technology solutions provider, is celebrating 20 years of dedicated customer-focused IT expertise this year. The company today serves clients across North America and beyond in a myriad of industries, including manufacturing, distribution, healthcare, retail, higher education, and other consulting companies.
ITS is the result of the 2001 merger between two firms:
Since combining forces, Lee and Connary have steadily expanded their client base from a few dozen to over 80, and now employ a staff of 12. “Twenty years is a long time in the IT field, so we know we’re doing something right,” Lee pointed out.
The company is especially proud of its high retention rate. As Connary notes, “Many of our key systems engineers have been with us long enough to have actual experience with almost every problem that our clients need solved. At the same time, we support frequent trainings to keep us ahead of the curve in the evolution of data management technology.”
The continual recertification of staff has enabled ITS to consistently score among the best IBM Business Partners in the annual customer satisfaction surveys conducted by IBM.
Managing to Meet Expanding Client Needs
In its latest moves to manage its long run of growth, ITS announces the promotion of Dave Mowbray of Manchester, NH, to a new position, Director of Professional Services and Technology Innovation; and welcomes two new system engineers: Justin Werner and James Johnson II.
During his six years as Senior Systems Engineer for ITS, Mowbray has incorporated best practices and standards for VMWare, Windows, Citrix and Linux platforms. In his new role, Mowbray will provide management oversight and will be directly involved in solving challenging issues of technology integration for larger, national customers as well as working with our smaller clients through the ITS technology team.
“I’m looking forward to jumping into this new position and offering our customers innovative ways to manage the explosion of information that many now face,” Mowbray said. “Innovation is the key factor that we think separates us from ordinary IT consultants.”
ITS’s two new System Engineers, Justin Werner of Winthrop, Maine and James Johnson II of Verona Island, Maine, will be responsible for support and development of networks, virtualization platforms, and storage, as well as other areas in need of strong technical expertise. Werner has 20 years of experience in both technical and retail sales. Previously, he worked in an infrastructure support and administrative role at a regional building supply company. Johnson comes to the company with five years of experience as a systems administrator.
“I’m excited to be a part of a company that takes a highly customer-centric approach to service,” said Werner.
For more information about ITS, Inc. please visit www.itsne.com, or call (888) 264-7852.
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